Gruene Harley-Davidson® | New Braunfels, TX | New & Pre-Owned Harley-Davidson® Dealership

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Family owned and operated, Gruene Harley-Davidson® has served New Braunfels and the surrounding area since 2006. Stop by and check out the new and pre-owned models that we have to offer. Gruene Harley-Davidson® also has all the latest styles that MotorClothes® has to offer and our service and parts department are always ready to equip your Harley-Davidson® with whatever you need to get you on the road. With a friendly, knowledgeable staff, great service and a huge selection, it's no wonder Gruene H-D® has been voted "Best Motorcycle Dealer" by readers of the local newspaper for the last 5 years in a row. Gruene Harley-Davidson® is conveniently located off loop 337 on the banks of the Guadalupe River near the historic Gruene district and continues to serve as your one-stop shop for all your riding needs.

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Latest Reviews

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Judah Loeffler
10/21/2021
Jessica is an awesome individual. She was very helpful on lady's night. Even though she was getting ready to go home, she took the time to help me find a few things in the store. She us great (Employee: Jessica Velte)
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Tai Nguyen
10/15/2021
On 10/13/21 I brought my 2014 Ultra Limited for brakes issues. Service writer was great and got my bike in right away. Even gave me tips as to where to go for great coffee. As I knew it needed, they diagnosed the bike as having warp rotors and needed front pads too. Replaced it within a few hours and I was good to go. Being that I am new to the area and as I waited for my bike, I got to meet Eric the salesman and when asked, even gave me a good info as to where to buy a wave runner the name of a salesman to talk to. Told me to see other salesmen first and then see his recommendation. This will be my local service place from now on.
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Sean McDonough
10/12/2021
Dropped my bike off on a Friday before closing. Zach had 2 new tires mounted and balanced by mid day Saturday. I was there for the weekend for riding school. Worked out perfect! Thanks for the great service! (Employee: Zack Woodham)
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Bob Johnson
10/7/2021
I came into the Service Department on Wednesday afternoon, with a problem with my Slip-On Exhaust. Zack and his Team took care of it and I was back on the road in a hour. I am a Veteran and I ride with the San Antonio Patriot Guard Riders. Every time some of my Friends are looking for a Great Dealership, I always recommend Gruene Harley Davidson. Thank You once again to Zack and the Service Department Team. (Employee: Zack Woodham)
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Charles Davidson
10/3/2021
Took my bike in to get it checked out after my last Ride it was missing and back fireing! When I arrived to the there was a guy outside that came to greed me and said hi my name is Michael Ray the new service manager, I did not know what to expect I've been using Gruene Harley for many years, so we talked for a few minutes after vwe meet each other and he said I got this don't worry and let me tell you from start to finish Michael Ray is a true professional he has great Customer service skills my expectations were met above and beyond I will never use any other Harley dealer ship they will not do anything else to your bike other then what needs to be done Gruene Harley is a true shop that I can trust.... (Employee: Michael Ray)
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Kenneth Pahl
10/3/2021
Also repaired the first time and without complications. (Employee: Zack Woodham)
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Mark J DeLitta
9/29/2021
Received excellent service from everyone in service. Very happy.
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Don Griggs
9/24/2021
I had 2 bad experiences with Gruene Harley's service department this year. The first time my '02 trike was in the shop for a month and the problem was not fixed. The second time it was there 4 months and, although the original problem was rectified, it came back with several issues that did not exist when it went it the shop. I wrote two negative reviews, one after it spent the 4 months sitting in the shop and a second one when the new problems surfaced. The new service manager, Michael Ray, contacted me on August 21st, told me the general manager had forwarded my review(s) to him and wanted him to contact me about them. Michael was friendly and asked me to bring my trike in and give them to opportunity to make it right. I was skeptical about returning to this dealership but decided to give them another chance based on the service department having someone new in charge. I dropped my trike off on Wednesday, the 25th, with a promise that it would be in the shop no later than Friday. Michael and I also discussed the fact that I was planning to attend a bike rally starting on 16 September and needed it back in time to do a couple of other thing to get it ready. Because my wife is recovering from surgery and cannot drive one of the shop employees was detailed to drive me home to San Marcos. Michael kept me informed of the status of the repair process on a regular basis. Some of the parts had to be tracked down and bought from another dealer causing some unavoidable delays. When he called me on the 15th of September to let me know that it was done and ready for pick up I was already loaded up and ready to leave on my trip a day early. At this point I wouldn't have had tome to get the other things I needed to take care of done. Michael offered to have it trailered up to me immediately but I told him not to and I would contact him when I returned. I called him when I got back home on the 22nd and he had my trike delivered to me the next morning. I had time to take it out for a shake down run that afternoon. All of the issues have been taken care of and I couldn't be happier. As long as they have a service manager of Michael Ray's caliber I will not hesitate to have Gruene Harley Davidson work on my trike and highly recommend them to anyone who owns a Harley! In fact, one of the things I was going to do is replace the clutch cable. I have already decided to let Michael and his team of technicians handle that. (Employee: Michael Ray)
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Roderick Grant
9/19/2021
Staff was great. Was never pressured and felt comfortable asking rudimentary questions. I appreciated the treatment I received and will definitely give them the first crack at my next bike
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Deborah Riser
9/18/2021
We chose Gruene Harley to be our experts after a horrific Motorcycle crash in July, 2021. I had the great pleasure of working with Michael and Zack who worked diligently to assess our bike, work with the towing company and release it to insurance. It was difficult going through everything physically and mentally but these excellent employees made the process a pleasure. These employees should be commended for their exceptional service! It is because of Zack and Mike that we will continue to purchase from Gruene Harley! Thanks guys! (Employee: Michael Ray)
Gruene Harley-Davidson in New Braunfels, Texas